At Beem Lamps, accessible from www.beemlamps.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following personal data when you interact with our website:
- Contact Information: Name, email address, phone number, and other information provided via contact forms.
- Purchase Information: Billing and delivery address, payment information (via secure payment gateways), and order details.
- Website Usage Data: IP address, browser type, and browsing activity to help improve our services.
- Communication Data: Any correspondence you send to us, including inquiries and customer service requests.
2. How We Use Your Data
We use your personal data for the following purposes:
- Order Processing: To process and fulfill your orders, including payment handling and delivery.
- Customer Service: To respond to your inquiries and provide support where needed.
- Marketing: With your explicit consent, we may send promotional emails about new products, special offers, or other information we think you may find interesting.
- Website Improvements: To analyze and monitor website traffic and improve our site’s functionality and performance.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual Obligations: To provide products or services you have purchased.
- Consent: When you subscribe to our newsletter or opt-in to receive marketing communications.
- Legitimate Interests: To enhance our website and improve your browsing experience.
4. Data Sharing
We will never sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who assist us with payment processing, delivery services, and website analytics.
- Legal Compliance: Authorities if required to comply with legal obligations or protect the rights of Beem Lamps.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the data we hold about you.
- Rectification: If any of the information we have is inaccurate, you can request corrections.
- Erasure: You can ask us to delete your personal data in certain circumstances.
- Restriction of Processing: You can ask us to limit the way we use your data.
- Data Portability: You can request to receive your data in a machine-readable format.
To exercise any of these rights, please contact us at info@beemlamps.com or +44 (0) 14 8460 9759.
7. Data Security
We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, loss, or damage.
8. Cookies
Our website uses cookies to enhance user experience and collect website traffic data. You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy].
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: info@beemlamps.com
- Phone: +44 (0) 14 8460 9759
- Address: Unit 4 Sovereign Business Park, Barnsley Road, Huddersfield, HD8 8FW, United Kingdom